A while back I got a letter from Comcast announcing the my old cable modem was too old to take advantage of the speed of the network in my neighborhood. They said all I had to do was fill out an online form and I would be sent a new modem. As a geek, I [...]

WARNING: This is a non marketing-oriented post that is going to make your eyes bleed unless you are interested in the techie side of CRM. Over 10 years ago I built my own CRM system in Microsoft Access. Total geek city, I know. It was perfectly suited to the way I kept track of interactions [...]

It all started because I got pissed off that my electronic calendar wouldn’t work properly. I couldn’t tell who accepted my meetings and my calendar invites showed up with my Gmail address that no one knew, causing rampant confusion. Grr. I was using Gmail to consolidate all my email accounts as well as other Google [...]

I’m grumpy. This Saturday morning I got up with a cup of coffee and set out to look at my RSS feeds for news on the web. For those of you not familiar with RSS, it’s a RSS is a content delivery vehicle. You could think of RSS as your own personal wire service. I [...]

Many of us who use Microsoft Outlook at work are stuck with using Outlook Web Access from our personal computers. It’s pretty awful. The interface is primitive, it’s clunky, and don’t even ask me about the address book. Wouldn’t it be great to access that work email using your favorite email program, maybe with calendars [...]