Don’t have a big budget for Social Media Monitoring? There are many available free tools that are high-quality and offer interesting insights. The following list contains both Best-in-Class solutions for monitoring as well as specialty tools for specific purposes. If you know of one you feel should have made this list, use the comments section at the bottom of the post, and I’ll keep this updated.
Monitoring the Blogosphere / User Generated Content
Mainstream media lags substantially the buzz in the Blogosphere. Many people turn to blogs for news first, particularly in areas where experts offer specific insights or are ‘untainted’ by profit motives. You can track you own company, brands, and issues, using the following services. You can also easily track your competitor’s companies, brands, and issues.
Technorati One the best known and for good reasons. Comprehensive and with custom RSS feeds that let you get quick updates on any blog that mentions your company name.
Blog Pulse (Buzzmetrics) The free version of Buzzmetrics from Neilsen Online. It has very interesting trend and conversation tracking tools.
Google Blog Search If a tree falls in the blog forest, it’s likely that it will be found by Google Blog Search. Even if the blog isn’t in Google news, or doesn’t show in a Google search, Google Blog Search might still find that obscure story about that competitor’s launch. You can set up auto-alerts that will be delivered via email or RSS.
Trendpedia has a simple interface and seems to be well-regarded.
Icerocket was recently singled out to me by some Social Media pros as strong. It has tabs at the top to easily limit your search to Blogs, Twitter, MySpace, etc.
Boardtracker Forums and message boards can host some of the most important conversations about your company and brands. How can you find them? Use this.
Google Alerts makes it very simple to keep track of the latest buzz via email. Google Alerts let you track web, blogs, news and groups for any phrase you want. You can select to receive emails daily, weekly, or “as it happens.”
YouTube If you think of YouTube as a search engine it would now be #2 in search! Video is the preferred learning method of many people. Maybe your company or brand is there?
Facebook Lexicon Facebook has become so big, it’s time to pay attention to the conversations that happen there. All you need is a Facebook account to search any keyword and instantly see how often it is discussed on Facebook user’s “walls.”
Twitter
Twitter is an animal unto itself with an avid following. You can peer into the cyclone of posts by using one of the following tools. These are just a few of the many, Twitter seems to stoke creative software solutions.
Twitter Search is Twitter’s native search engine. Just type in what you’re looking for.
Tweet Scan searches Twitter, identi.ca and other Laconica-based sites with more being added all the time. You can search public messages and user profiles with results available via email, RSS, JSON, and Twhirl.
Twit Scoop shows what’s hot on Twitter right now in a ‘cloud’ format. It has interesting search and graphing capability.
Other Interesting Discovery Tools
Blogs and message boards are just part of the ‘long tail’ of the UGC web.
Digg surfaces the best stuff as voted on by their users. People collectively determine the value of content. You can use the search box to see if you rank.
Stubleupon helps you “stumble” around the Web and find new content. You tell the service about your professional interests or your hobbies, and it serves up sites to match them.
That’s the short list of Best-in-Class solutions. It should be enough to keep you up all night searching. If you feel I’ve missed a key solutions, use the comments section at the bottom of the post, and I’ll update the list.
Later Additions:
Here’s a huge master list – How-To: Search the Social Web – Ultimate Toolkit
A big list for Twitter specifically: 9 Twitter Search Apps : Better Than Twitter & Google
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These are all great options. If you’d like to try a tool that aggregates all the social conversations in one spot, we have the Freemium version of Techrigy SM2. http://sm2.techrigy.com
It’s a convenient way to get started with listening.
Connie
Community Strategist, Techrigy